
230: Moritz Dausinger — Serial Indie Entrepreneurship
The Bootstrapped Founder
07/05/23
•67m
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Today, I’m talking to Moritz Dausinger, a serial indie hacker with several exits under his belt. Moritz most recently pivoted his software business Refiner after 18 months of trying to figure out a way forward. Well, now he’s found it. We will chat about figuring out how to structure sales, how and who to hire, and if he wants to sell this business again, for a third time.
Moritz on Twitter: https://twitter.com/mdausinger
The blog post: https://thebootstrappedfounder.com/moritz-dausinger-serial-indie-entrepreneurship/
The podcast episode: https://share.transistor.fm/s/215b9c09
The video: https://youtu.be/8jiwJZyMjEI
You'll find my weekly article on my blog: https://thebootstrappedfounder.com
Podcast: https://thebootstrappedfounder.com/podcast
Newsletter: https://thebootstrappedfounder.com/newsletter
My book Zero to Sold: https://zerotosold.com/
My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/
My course Find Your Following: https://findyourfollowing.com
This episode is sponsored by Acquire.com!
- (00:00) - Introduction to today’s episode.
- (03:04) - How did you get involved with the indie hackers podcast?
- (10:11) - It’s never just about execution.
- (16:40) - The importance of bootstrapping.
- (20:16) - Getting funding for Refiner.
- (24:47) - How to outsource your technical work.
- (29:29) - How did you decide to sell your company?
- (35:47) - The importance of building a good relationship with the seller.
- (38:38) - Sharing your story in public.
- (42:23) - The importance of sharing your story.
- (47:50) - Bridging the gap between sales and customer service.
- (51:56) - Pricing structure for dual models.
- (57:43) - How expensive is it to run a database server?
- (01:03:08) - What is the perfect sellable business?
Previous Episode

229: Utility, Pricing, and Entrepreneurship
June 30, 2023
•7m
Are you struggling to find the balance between the utility of your product and its perceived value? Let’s explore the biggest misconception in entrepreneurship and discover how to create a high-utility business at the intersection of your fields of interest. Find out what Swiss Army knives have to do with it, too!
My new podcast project: Arvid & Tyler Catch Up / https://catchup.fm
The blog post: https://thebootstrappedfounder.com/utility-pricing-and-entrepreneurship/
The podcast episode: https://share.transistor.fm/s/d8b22900
The video: https://youtu.be/G4KZWbYutEs
You'll find my weekly article on my blog: https://thebootstrappedfounder.com
Podcast: https://thebootstrappedfounder.com/podcast
Newsletter: https://thebootstrappedfounder.com/newsletter
My book Zero to Sold: https://zerotosold.com/
My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/
My course Find your Following: https://findyourfollowing.com
Find me on Twitter: https://twitter.com/arvidkahl/
This episode is sponsored by Pinto Financial. Check out their demo at usepinto.com/learn
Next Episode

231: Responding Fast to Customers — A Good Idea?
July 7, 2023
•13m
Are you responding to customer service requests as quickly as possible? You may think it's the best strategy, but this dedication comes at a hefty price. Today, I will share my experience with the pros and cons of super-quick customer service responses, the role of software tooling, and how to balance response speed with good business sense. Discover the layered approach to customer service that will help you have your speedy cake and eat it, too.
The blog post: https://thebootstrappedfounder.com/responding-fast-to-customers-a-good-idea/
The podcast episode: https://share.transistor.fm/s/5d404f4d
The video: https://youtu.be/J8qbNR3rz0w
You'll find my weekly article on my blog: https://thebootstrappedfounder.com
Podcast: https://thebootstrappedfounder.com/podcast
Newsletter: https://thebootstrappedfounder.com/newsletter
My book Zero to Sold: https://zerotosold.com/
My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/
My course Find your Following: https://findyourfollowing.com
Find me on Twitter: https://twitter.com/arvidkahl/
This episode is sponsored by Acquire.com
- (00:01) - Intro
- (01:38) - Customer service response times
- (03:42) - Proving that I’m the real deal
- (05:13) - The importance of prioritizing customer service and productivity
- (06:55) - How to embrace the bots
- (09:32) - Don’t act like your bots are people
- (11:12) - Optimizing for response speed
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