8. Fires, furry friends & Jenson Button

The Secret Serviced Podcast

07/10/23

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51m

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EPISODE 8

In Episode 8 the team respond to a fire evacuation event at The Madison Hotel, they try to make sense of Airbnb policy on service animals and Caroline makes plans for Jenson Button to cut the ribbon at the opening of Eton House Hotel.

ABOUT THE SHOW

Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industry

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

Follow the podcast on Instagram @ secretservicedpodcast

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

You can also follow Mark on Instagram @markdwinship

Hosted on Acast. See acast.com/privacy for more information.

Previous Episode

7. An emotional goodbye and Pro Toaster People

July 3, 2023

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52m

EPISODE 7

In Episode 7 Caroline gets emotional about leaving her teaching job after 21 years, Mark is looking at a new guest communication and support ticketing system to meet the needs of the new-look team at Gateway Accommodation, Kim is confused about how guests manage to leave their dentures behind and the search for a plumber at Eton House Hotel continues!

ABOUT THE SHOW

Mark and Caroline Winship lift the lid on the inner workings of their often successful hospitality business. Operating a serviced apartments, vacation rentals and hotels across the UK means there is never a dull moment!

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

Follow the podcast on Instagram @ secretservicedpodcast

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

You can also follow Mark on Instagram @markdwinship

Hosted on Acast. See acast.com/privacy for more information.

Next Episode

9. Lovely landlords & Legal Hellfire

July 17, 2023

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39m

In Episode 9 Mark, Caroline and Danielle are wined and dined by a landlord client, Kim worries about miniature humans and the team threaten Booking.com with legal action over withheld payouts.

ABOUT THE SHOW

Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industry

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

Follow the podcast on Instagram @ secretservicedpodcast

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

You can also follow Mark on Instagram @markdwinship

Hosted on Acast. See acast.com/privacy for more information.