7. An emotional goodbye and Pro Toaster People

The Secret Serviced Podcast

07/03/23

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52m

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EPISODE 7

In Episode 7 Caroline gets emotional about leaving her teaching job after 21 years, Mark is looking at a new guest communication and support ticketing system to meet the needs of the new-look team at Gateway Accommodation, Kim is confused about how guests manage to leave their dentures behind and the search for a plumber at Eton House Hotel continues!

ABOUT THE SHOW

Mark and Caroline Winship lift the lid on the inner workings of their often successful hospitality business. Operating a serviced apartments, vacation rentals and hotels across the UK means there is never a dull moment!

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

Follow the podcast on Instagram @ secretservicedpodcast

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

You can also follow Mark on Instagram @markdwinship

Hosted on Acast. See acast.com/privacy for more information.

Previous Episode

6. Nutrient Neutrality & Bringing Love Island to The Forest

June 25, 2023

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36m

Welcome to Episode 6 of The Secret Serviced Podcast coming to you all the way from sunny Spain!

Mark and Caroline enjoy a food tour of Valencia with the marvellous Vivi from @indulgespain giving them lots of fresh enthusiasm and ideas for their own experiences project back in the UK. They are hit with something unexpected as they prepare their planning application for the new hotel and the team secure a booking for one of their properties to act as a TV set- next step Love Island!

And Danielle is back to put them on the spot with another round of Review Roulette!

Please like, follow and subscribe to make sure that you never miss an episode and if you are enjoying the podcast we would love for you to leave us a voice note if you have a question or just to let us know what you think of the pod so far - @secretservicedpodcast on instagram

Hosted on Acast. See acast.com/privacy for more information.

Next Episode

8. Fires, furry friends & Jenson Button

July 10, 2023

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51m

EPISODE 8

In Episode 8 the team respond to a fire evacuation event at The Madison Hotel, they try to make sense of Airbnb policy on service animals and Caroline makes plans for Jenson Button to cut the ribbon at the opening of Eton House Hotel.

ABOUT THE SHOW

Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industry

GETTING IN TOUCH

Please like/follow/subscribe to the podcast wherever you are listening!

Follow the podcast on Instagram @ secretservicedpodcast

Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!

You can also follow Mark on Instagram @markdwinship

Hosted on Acast. See acast.com/privacy for more information.