25. Bamboozled By Finance & Robot Lawnmowers
The Secret Serviced Podcast
10/06/25
•41m
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🎙 Episode 25 — “Bamboozled by Finance & Robot Lawnmowers” 🤖💸
From spreadsheets that make your head spin to lawnmowers that seem to have developed free will... we are back with another dose of real-life hospitality mayhem.
This week we tackle the mysteries of money management, investor logic, and why tech (no matter how clever) still needs a human touch.
Expect a few laughs, a few lightbulb moments, and the odd rogue robot on the loose.
🎧 Tune in to Season 3, Episode 25 wherever you get your podcasts — and remember, if you are feeling bamboozled, you are in good company.
#SecretServicedPodcast #ServicedAccommodation #HospitalityLife #BehindTheScenes #PropertyBusiness #ShortStaySuccess #RobotLawnmower #FinanceFails #StaycationLife #EntrepreneurHumour #HostsOfInstagram
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Previous Episode
24. When Smart Locks Go Dumb & Getting To Grips With Our Cesspit
September 29, 2025
•41m
🔑 When Smart Locks Go Dumb & Getting To Grips With Our Cesspit 💩
From locks that ran out of battery for the first time in 3 years to the glamorous world of off-mains drainage at Sefton Place... this week we are keeping it real.
Episode 24 of Season 3 is live now! Tune in for behind-the-scenes wins, fails, and a few lessons you will not want to miss.
👉 Follow us for more real talk from the world of serviced accommodation and hospitality.
👉 Click the link in bio for exclusive behind-the-wall content on YouTube.
#SecretServicedPodcast #StaycationGateway #HospitalityLife #ServicedAccommodation #PodcastSeason3
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Next Episode
26. Calling 999 & Meeting Builders In A Pub Car Park
October 27, 2025
•33m
🎙️ Episode 26 – "Calling 999 & Meeting Builders in a Pub Car Park"
Season 3 of The Secret Serviced Podcast
This week’s episode is a rollercoaster of property updates, planning headaches, and a touch of chaos from the frontline of hospitality. Mark and Caroline kick things off with the latest developments at Sefton Place, including the final piece of the planning jigsaw – biodiversity net gain. With any luck, this could be the last hurdle before full steam ahead on their exciting Arundel project.
Things take an unexpected turn when Mark recounts the surreal experience of meeting a potential builder in a pub car park, proving that in property, connections can happen in the most unlikely places. The pair also dive into the branding and logo design process for Sefton Place, exploring how to visually capture the identity of a luxury aparthotel in the heart of the South Downs.
But not all updates are glamorous. Caroline shares a shocking story about dealing with an abusive guest at Eton House—and how it uncovered a serious case of negligence from the local council. The conversation sheds light on the realities of managing serviced accommodation, guest safety, and the importance of standing up for professional standards.
To round off the episode, we have insights from Lisa's revenue management training with @bnbboosts, discussing the latest strategies for optimising occupancy and profitability across the Gateway Accommodation portfolio.
Full of humour, honesty, and lessons from the trenches, this episode blends behind-the-scenes stories with valuable takeaways for anyone navigating the serviced accommodation world.
Hosted on Acast. See acast.com/privacy for more information.
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