How to Boost Owner Acquisition & Retention - Breezeways Elevate Summit
Slick Talk: The Hospitality Podcast
04/01/21
•31m
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In March, the Breezeway Elevate Operations Summit virtual panel welcomed leading management companies and invited them to speak about how to succeed through strong business relationships.
The panel covered best practices for delivering (and maintaining) hospitality-like owner services and how they’ll foster more trustworthy owner relationships, increase client retention and boost referrals. It featured Jon Eskin of BHHS Colorado Properties and Brittany Blackman of Breathe Easy Rentals.
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Previous Episode
Special Guest: David Meltzer
March 31, 2021
•22m
David Meltzer is the Co-Founder of Sports 1 Marketing and formerly served as CEO of the renowned Leigh (“Lee”) Steinberg Sports & Entertainment agency, which was the inspiration for the movie Jerry Maguire.
His life’s mission is to empower OVER 1 BILLION people to be happy! This simple yet powerful mission has led him on an incredible journey to provide one thing...VALUE. In all his content, and communication that’s exactly what you’ll receive. As part of that mission, for the past 20 years, he’s been providing free weekly training to empower others to be happy.
David and I have been connected the last few weeks and it's been an honor to receive some one-on-one mentorship and be involved with another like-minded community of entrepreneurs.
Mentioned in this episode:
Davids Texting Community - (949) 298-2905
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Next Episode
The Power of Niche Booking Sites
April 7, 2021
•49m
This week, we are joined by Nancy McAleer, Co-Founder of FLARBO.
After several years of frustration with the major OTAs, Nancy co-founded Florida Rental By Owners, a no booking fee website "Built By Owners For Vacation Rental Owners". Giving full control back to the short-term rental host, homeowner, and property manager. Dedicated to the Book Direct movement, FLARBO is a sustainable, viable, trusted partner for the niche Florida rental market in the United States.
In this episode, we explore:
2:51 - Background of Nancy McAleer + How It All Started
7:12 - The biggest lessons learned in co-founding a business
9:31 - Transitioning from OTAs(Online Travel Agency) to Direct Booking
10:13 - The value of software integration and automation in a business
13:33 - The difference between mainstream OTA and Flarbo
19:56 - What does it take to build a listing site like Flarbo?
23:15 - How to identify and avoid booking scams
25:40 - Thriving amidst the pandemic
32:37 - How the Flarbo business model could be effective for other markets
38:36 - Best Practices for hosting rentals
Check out Flarbo’s Annual Report for 2020 to see how they withstood the challenges resulting from the COVID-19 pandemic and how their data can help maximize dollar per transaction (DPT), rental ratios, and ROI for hosts.
This episode is sponsored by my friends at Hostfully! Use my code SLICKTALK20 to get $100 off their property management platform or two months free of their digital guidebooks!
Mentioned in this episode
Website: https://www.floridarentalbyowners.com/
Email: nancy@floridarentalbyowners.com
LinkedIn: https://www.linkedin.com/in/nancy-mcaleer-6672a41a/
Instagram: https://www.instagram.com/floridarentalbyowners/
Facebook: https://www.facebook.com/floridarentalbyowners/
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