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Good Morning Hospitality - Vrbo Flexes Cancellations, Viator Pressure, Casago’s Franchise Bet
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Vrbo Flexes Cancellations, Viator Pressure, Casago’s Franchise Bet

Good Morning Hospitality

08/25/25

32m

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This week on Good Morning Hospitality, Michael Goldin, Brandreth Canaley and Jamie Lane dive into the latest shifts shaping short-term rentals and travel. Vrbo’s new guest cancellation policy aims to increase flexibility and bookings but raises concerns from hosts about risk and revenue stability.

Tripadvisor faces investor pressure to spin off Viator, signaling how tours and experiences are becoming central to the travel ecosystem.

Meanwhile, Casago doubles down on its franchise model, taking over hundreds of former Vacasa properties to push a localized, service-driven approach.

Join us as we break down what these moves mean for hosts, managers, and the future of the STR industry.

This episode is brought to you by ⁠Guesty⁠!

Follow the Hosts: Brandy Canaley – ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ Jamie Lane – ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ Michael Goldin – ⁠⁠⁠⁠LinkedIn⁠⁠⁠

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Previous Episode

In this week’s episode, Sarah Dandashy and Steve Turk unpack Soho House & Co’s $2.7B move to go private and what it means for the future of luxury lifestyle clubs, plus the risks of influencers relying on ChatGPT for visa advice after one viral travel mishap.

They also explore TikTok’s push into travel commerce with its new affiliate program for hotels, raising questions about whether social content can truly drive bookings.

On the travel side, Spirit Airlines’ uncertain future looms large as experts warn its collapse could send fares soaring, while Google Flights adds AI-powered “Flight Deals” that may challenge OTAs, and AAA forecasts record Labor Day travel across air, road, and rail.

Follow the Hosts: Steve Turk – ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ Sarah Dandashy –⁠ ⁠⁠LinkedIn⁠⁠⁠⁠⁠

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Next Episode

This week on GMH Hotels, Sarah Dandashy and Steve Turk unpack some of the biggest moves in travel and hospitality. Hyatt expands its loyalty program into lifestyle perks, while Hilton reimagines its 106-year-old flagship brand for a new generation of guests.

In Las Vegas, a closed Strip hotel is auctioning off iconic memorabilia, raising questions about preservation and reinvention in hospitality. The crew also covers Ryanair’s return to major OTAs, Hertz’s furry new “Gold Squad” delighting airport travelers, and the controversy swirling around Southwest Airlines’s new plus-size seating policy.

With industry shake-ups across airlines, hotels, and guest experiences, this episode takes a closer look at where loyalty, design, and customer connection are heading next.

Follow the Hosts: Steve Turk – ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ Sarah Dandashy –⁠ ⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠

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Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.

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