GMH Hotels: Hyatt Lifestyle Loyalty, Hilton Refresh & Airport Gold Squad
Good Morning Hospitality
08/28/25
•30m
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This week on GMH Hotels, Sarah Dandashy and Steve Turk unpack some of the biggest moves in travel and hospitality. Hyatt expands its loyalty program into lifestyle perks, while Hilton reimagines its 106-year-old flagship brand for a new generation of guests.
In Las Vegas, a closed Strip hotel is auctioning off iconic memorabilia, raising questions about preservation and reinvention in hospitality. The crew also covers Ryanair’s return to major OTAs, Hertz’s furry new “Gold Squad” delighting airport travelers, and the controversy swirling around Southwest Airlines’s new plus-size seating policy.
With industry shake-ups across airlines, hotels, and guest experiences, this episode takes a closer look at where loyalty, design, and customer connection are heading next.
Follow the Hosts: Steve Turk – LinkedIn Sarah Dandashy – LinkedIn
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Previous Episode
Vrbo Flexes Cancellations, Viator Pressure, Casago’s Franchise Bet
August 25, 2025
•32m
This week on Good Morning Hospitality, Michael Goldin, Brandreth Canaley and Jamie Lane dive into the latest shifts shaping short-term rentals and travel. Vrbo’s new guest cancellation policy aims to increase flexibility and bookings but raises concerns from hosts about risk and revenue stability.
Tripadvisor faces investor pressure to spin off Viator, signaling how tours and experiences are becoming central to the travel ecosystem.
Meanwhile, Casago doubles down on its franchise model, taking over hundreds of former Vacasa properties to push a localized, service-driven approach.
Join us as we break down what these moves mean for hosts, managers, and the future of the STR industry.
This episode is brought to you by Guesty!
Follow the Hosts: Brandy Canaley – LinkedIn Jamie Lane – LinkedIn Michael Goldin – LinkedIn
Connect with Skift:
LinkedIn: https://www.linkedin.com/company/skift/
WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/
Facebook: https://facebook.com/skiftnews
Instagram: https://www.instagram.com/skiftnews/
Threads: https://www.threads.net/@skiftnews
Bluesky: https://bsky.app/profile/skiftnews.bsky.social
X: https://twitter.com/skift
Subscribe to @SkiftNews and never miss an update from the travel industry.
Next Episode
Airbnb Fee Shake-Up & TikTok’s Booking.com Deal
September 1, 2025
•32m
On this Labor Day episode of GMH STR Crew, Jamie Lane and Michael Goldin break down Airbnb’s major shift requiring PMS-connected hosts to adopt the host-only fee structure, explaining what it means for professional managers and individual hosts.
They unpack how Airbnb’s “total price” display strategy impacts conversion, why this aligns with its push into hotels, and what changes hosts need to make now to avoid losing revenue.
The crew also dives into TikTok’s new partnership with Booking.com, exploring how social platforms are becoming powerful travel booking engines and why influencers may be the next generation of travel agents.
This episode is brought to you by Guesty!
Follow the Hosts: Brandy Canaley – LinkedIn Jamie Lane – LinkedIn Michael Goldin – LinkedIn
Connect with Skift:
LinkedIn: https://www.linkedin.com/company/skift/
WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/
Facebook: https://facebook.com/skiftnews
Instagram: https://www.instagram.com/skiftnews/
Threads: https://www.threads.net/@skiftnews
Bluesky: https://bsky.app/profile/skiftnews.bsky.social
X: https://twitter.com/skift
Subscribe to @SkiftNews and never miss an update from the travel industry.
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