Breaking News: Operto Acquires Guest App Company, DACK!
Good Morning Hospitality
01/08/24
•13m
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Steve Davis, CEO of Operto, discusses the company's third acquisition with the acquisition of DACK. He explains how DACK, which offers a native app for guest communication in the short-term rental industry, will be integrated into Operto's operations. Steve clarifies that DACK's sophistication aligns with Operto's roadmap, accelerating its growth strategy. Furthermore, the company's previous acquisitions, VR Scheduler and StayMyWay, targeted operations/housekeeping and the hotel industry, respectively. Steve also speaks to the ongoing consolidation in the industry and his belief that while Operto can’t be a one-stop-shop, it can serve as a major provider supplemented by specialty vendors.
01:21 Introduction and Reunion
01:46 Breaking News: Third Acquisition
01:54 Details about the Acquisition: DACK
02:46 The Future of DACK as Part of Aperto
05:07 The Strategy Behind Acquisitions
05:43 The Pace and Challenges of Rapid Growth
06:53 The Vision for the Future of the Company
08:31 The Bigger Picture and Messaging Around Acquisitions
09:06 The Philosophy Behind Consolidation
10:57 Closing Remarks and Congratulations
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Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news within all of travel/hospitality and is recorded live every Monday morning at 7 am PST/10 am EST, so make sure you tune in during our live show on our social media channels or YouTube and join the conversation, live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
Previous Episode
Loyalty Race and the Impact of AI in Hotels
January 3, 2024
•36m
In our latest episode, "Loyalty Race and the Impact of AI in Hotels," Sarah Dandashy & Steve Turk dive into the hospitality industry's trends, focusing on the growing rivalry in hotel loyalty programs and the transformative role of AI.
They highlight Hilton's rapid growth in loyalty memberships, challenging Marriott's lead. The discussion then shifts to how AI revolutionizes hotel operations and enhances guest experiences by complementing human service.
They also touch on global travel trends for 2024, particularly the rising interest in Asian cities and unique European destinations.
Grab your cup and tune in to the first Hotel Crew episode of 2024!
Hospitality Hotline & GMC Report!
Hospitality Hotline is open to everyone by using this link!📲https://www.speakpipe.com/GoodMorningHospitality
And don't forget to subscribe to our new monthly newsletter & Good Morning Capital Dashboard! Sign up here!
—
Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news within all of travel/hospitality and is recorded live every Monday morning at 7 am PST/10 am EST, so make sure you tune in during our live show on our social media channels or YouTube and join the conversation, live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
Next Episode
Mergers & Acquisitions + Companies Going Out of Business
January 8, 2024
•35m
2024 is not starting as easy as some may have hoped!
On today's show, we're going to cover some news about the DACK acquisition by Operto, with more to happen this year as we've predicted, and we will also discuss the recent closures of Frontdesk & Here that we saw last week.
Prepare yourself for this one, as it's expected to be a roller coaster 🎢
This episode is brought to you by our friends and sponsors at sojo and TravelNet Solutions! Claim your free amenity kit and get 30 days free with sojo by using this link in our show notes!
If you're an operator in the vacation/short-term rental sector, register for our Operators Roundtable: Properly Operating at Scale in 2024 to learn from the best in the industry! Register here!
Hospitality Hotline & GMC Report!
Hospitality Hotline is open to everyone by using this link!📲https://www.speakpipe.com/GoodMorningHospitality
And don't forget to subscribe to our new monthly newsletter & Good Morning Capital Dashboard! Sign up here!
—
Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news within all of travel/hospitality and is recorded live every Monday morning at 7 am PST/10 am EST, so make sure you tune in during our live show on our social media channels or YouTube and join the conversation, live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
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