
6. Boostly Nuggets & Prohibition Is Back!
The Secret Serviced Podcast
03/11/24
•71m
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Episode 6 of Season 2 has landed and we have got something special in store for you in this episode! 🤩
We talk about the implications of the Spring Budget on the holiday-let industry, we have an update on the planning application at Eton House and we speak to a very special guest all about the importance of direct bookings.
This week we welcome to the podcast the champion of the #bookdirect movement himself, Mark Simpson. Mark is the founder of @boostlyuk who educate and support hosts all over the world in their efforts to reduce their dependence on online travel agents like @airbnb to drive more #directbookings. Mark is also a renowned speaker and the author of The Book Direct Playbook. We chat all about the importance of direct bookings, how to grow and leverage your guest database to create a company with real value, and the importance of trust in hospitality.
Fancy joining us on the podcast? Send us a DM on instagram @secretservicedpodcast
If you are an Airbnb host and you would like to come and chat with us on our next edition of At Your Serviced then make sure you reach out!
#boostly #podcast #hospitality #airbnb
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
Previous Episode

5. Keyboard Warriors & You're Fired!
March 4, 2024
•53m
Episode 5 of Season 2 has landed 🚀
We've had another very busy week! In this episode we get rid of a cleaning team that were not performing, we line up a game-changer of a booking for Eton House and we speak to Lisa about her first two weeks working in the business.
In our next episode we have a very exciting guest joining us on the podcast to talk to us about our big hairy goal of achieving 70% direct bookings by the end of 2024- none other than the champion of the #bookdirect movement himself, Mark Simpson from @boostlyuk. Make sure you tune in next Monday to listen in to our chat all about the importance of direct bookings, the importance of trust when you are running a hospitality business and how to grow and leverage your guest database.
Fancy joining us on the podcast or maybe you have a question? Send us a DM on instagram @secretservicedpodcast
If you are an Airbnb host and you would like to come and chat with us on our next edition of At Your Serviced then make sure you reach out!
#boostly #podcast #hospitality #airbnb
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
Next Episode

7. Channel Managers & Ivar The Boneless
March 18, 2024
•65m
Episode 7 of Season 2 is here and we have so much to share including another very special guest!
In this episode we talk about our #techstack and our hunt for a new channel manager, we talk about our plan to take a break from the business (to make it better!) and we speak to our special guest Joanne Simcock from @airhostandcleanltd.
Quite honestly we could chat to Joanne all day- we talk about #redflags when it comes to working with landlord clients, how to manage landlord expectations and how to keep standards high when managing #servicedaccommodation at scale.
Fancy being our next guest on the podcast? Send us a DM on instagram @secretservicedpodcast
#SAmanagement #podcast #hospitality #airbnb
ABOUT THE SHOW
Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures.
From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast!
This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment.
Hit subscribe and join the journey where the secrets of hospitality come to life!
GETTING IN TOUCH
Please like/follow/subscribe to the podcast wherever you are listening!
You can follow what we are up to over on Instagram @secretservicedpodcast
Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!
Hosted on Acast. See acast.com/privacy for more information.
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