28. Please Don't Kill Us & The Super Typhoon
The Secret Serviced Podcast
11/11/25
•40m
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Please Do Not Kill Us & The Super Typhoon 🌪️🇵🇭
In this episode we shine a big bright spotlight on our incredibly resourceful, tough and resilient team in the Philippines, who are literally weathering a super typhoon while keeping the business moving. It really makes you wonder how much better off the UK would be if we had even 10 percent of their work ethic and resilience... while we battle our own first world problems of driving up the road to McDonalds just to use the wifi 🤦♂️🍟
We also share some big decisions on the future of Sefton Place and lift the lid on our new partnership with South Downs National Park Trust as we work towards becoming the most nature friendly hotel in the UK 🌿🏨
Hit subscribe wherever you listen to your podcasts, and give us a follow on Instagram and YouTube so you do not miss an episode 🎧📲
#SecretServicedPodcast #ShortTermRental #ServicedAccommodation #HospitalityBusiness #PhilippinesTeam #SuperTyphoon #SeftonPlace #SouthDowns #NatureFriendlyHotel #StaycationUK
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Previous Episode
27. Full On Springwatch & What Happened to the Honeymoon Period?
November 3, 2025
•45m
🎙️ NEW EPISODE ALERT – #27: “Full On Springwatch & What Happened to the Honeymoon Period?” 🦊💍
This week we’re talking:
🌲 Unexpected networking... in the woods?!
🏠 Accessibility conundrums and drainage drama at Eton House (plus our wild plans for Springwatch-style wildlife cams!)
😅 Mark’s unique approach to constructive criticism
🧹 Cleaner chaos — where’s the honeymoon period gone?
💰 Winter’s coming, so it’s all about revenue strategies that keep those long-term bookings rolling in.
Tune in for laughs, lessons, and a little behind-the-scenes chaos from the serviced accommodation world!
👉 Like, follow, and subscribe for more real talk on property, business, and all the madness in between.
📲 Follow us on Instagram & YouTube: @secretservicedpodcast
#SecretServicedPodcast #ServicedAccommodation #PropertyPodcast #BehindTheStays #HospitalityLife @airhostcleanltd @airhostforyou @bbcspringwatch @luke_jellicoe
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Next Episode
29. A Beanbag With No Beans & I Won't Succumb To Slippers
November 24, 2025
•37m
Episode 29 is live... and let us tell you, it is a vibe.
This week on The Secret Serviced Podcast, we chat about life at Sefton Place in all its muddy, windswept, heater-dragging, beanbag-with-no-beans glory — and Mark digs his heels in on his ongoing refusal to wear slippers (pray for him).
But it is not all cold floors and camp chairs. We also dive into:
✨ Our latest battle with planning bureaucracy and biodiversity net gain
🌳 Why we are passionately pursuing a nature-forward hotel model
🏡 Direct booking strategy, loyalty ideas, and a big revenue management reset
🌊 Huge momentum with Shetland Stays (including Sumburgh Lighthouse!)
🧹 How our Quality in Tourism virtual inspection went — and why checklists really matter
🎄 Prepping for the village Christmas event and meeting more of our new community
It is cosy chaos, business strategy, and behind-the-scenes realness all rolled into one.
Listen now on Spotify & Apple Podcasts — and if you enjoy it, leaving a quick review would mean the world.
#SecretServicedPodcast #HospitalityLife #AparthotelJourney #ServicedAccommodation #ShetlandStays #SeftonPlace #BehindTheBusiness #UKHospitality
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