16. Churn, Retention, and Revenue: What Makes Customers Stick Around and Why That's Important
The Bootstrapped Founder
03/04/20
•27m
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Arvid talks about the kinds of churn founders will encounter, and which ones are actually welcome.
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15. How to Do Maximum Customer Support with Minimum Effort
March 3, 2020
•26m
Arvid talks about the FeedbackPanda customer service system allowed them to run the business with 0 employees.
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