Unlocking Loyalty & Tackling OTA Dominance with Jeff Low of Stash Hotel Rewards
Slick Talk: The Hospitality Podcast
04/02/25
•75m
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In this episode, Wil sits down with Jeff Low, CEO and founder of Stash Hotel Rewards, to discuss the evolution of loyalty programs within the hotel industry.
They dive into Jeff's journey, starting Stash Hotel Rewards in 2010 and its mission to support independent hotels against larger chains and OTAs.
Jeff shares fascinating insights on how modern loyalty programs have shifted, the importance of personalized guest experiences, and the challenges posed by the dominance of OTAs like Expedia.
Tune in for a deep dive into the world of hotel loyalty, the impact of technology, and ways hoteliers can regain control of their businesses!
Connect with Jeff:
Connect with Wil:
This episode is brought to you by our sponsors at:
- This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more!
- Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here!
- Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode
"Hospitality Tech Isn't Broken, Our Data is Broken" with Benjamin Gross
March 26, 2025
•79m
Join Wil Slickers as he dives deep into an insightful conversation with Benjamin Gross, Co-Founder of Minty Living.
In this episode, Benjamin shares his journey from quantitative trading in New York to dominating the property management industry in Atlanta.
The discussion spans a variety of critical topics including the limitations of siloed technology, achieving consistency at scale, and the need for better data integration in vacation rental management.
Discover how Minty Living has managed to maintain a stellar 4.9 rating on Google with over 500 reviews and explore the potential avenues for solving some of the industry's most pressing problems. This episode is a must-watch for anyone in the vacation rental or broader hospitality sectors!
Connect with Ben:
Connect with Wil:
This episode is brought to you by our sponsors at:
- This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more!
- Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here!
- Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode
A Focus on Independent Hospitality with Boris Pavlov
April 9, 2025
•79m
Welcome back, Slick Talkers! In this episode, Wil Slickers sits down with Boris Pavlov, a European entrepreneur and expert in the hospitality industry, to discuss his journey and the innovations he's spearheading with Flataway.
Boris shares his experience scaling a property management company from 0 to 700 properties, selling it, and moving forward with new ventures.
We explore the current landscape of vacation rentals, the challenges with OTAs, and how the book direct movement is evolving.
Boris also reveals his ambitious plans to create a more interconnected and personalized experience for travelers and property managers alike.
Tune in for a deep dive into the future of hospitality, technology integration, and the human touch in guest experience!
Connect with Boris:
Connect with Wil:
This episode is brought to you by our sponsors at:
- This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more!
- Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here!
- Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
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