The Guest Experience You’re Overlooking (and It’s Costing You) with James Lemon, Stripe
Slick Talk: The Hospitality Podcast
02/26/25
•63m
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Join us for a conversation with James Lemon from Stripe as we explore the landscape of payments in the hospitality industry.
Discover how modern payment solutions can drive higher conversions, improve operations, and even create new business models.
James will break down the complexities of payment systems and highlight their strategic importance, using real-world case studies and discussing emerging technologies like stablecoins and AI.
Whether you're a hotelier or a vacation rental manager, this episode is filled with valuable insights to help you optimize your payment processes and enhance guest experiences. Plus, you’ll get a glimpse into Stripe's innovative offerings that can revolutionize your business operations!
Connect with James:
Connect with me on whatever platform you use most:
This episode is brought to you by our sponsors at:
- This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more!
- Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here!
- Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode
Mint House CEO, Christian Lee, on Locale Acquisition & The Future of Hospitality
February 19, 2025
•24m
In this cross-promoted episode originally from Good Morning Hospitality, Wil Slickers interviews Christian Lee, CEO of Mint House, about their first acquisition, Locale, as well as the exciting changes and developments happening in the multifamily urban operator sector.
They discuss Christian's experiences, the benefits of the acquisition, the importance of scale, and the future plans for integration and growth.
Christian shares insights into how Mint House is leveraging technology for guest experience and operational efficiency.
This episode is a must-listen for anyone interested in the latest trends and consolidation within the hospitality industry.
Christians First Episode on Slick Talk: https://megaphone.link/SLICK9739423525
Episode Chapters:
00:00 Introduction and Sponsor Message
00:25 Introduction to Mint House and Locale Acquisition
01:58 Interview with Christian Lee Begins
02:15 Discussing the Acquisition Details
03:34 Importance of Scale in Hospitality
06:53 Challenges and Opportunities in Residential Hospitality
12:55 Integration and Future Vision
21:54 Closing Remarks and Future Outlook
22:47 Outro and Call to Action
Connect with me on whatever platform you use most:
This episode is brought to you by our sponsors at:
- This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more!
- Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here!
- Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode
In this episode, Wil welcomes Eli Pritykin, the founder of Hudson Creative Studio, to discuss Eli's journey in the world of short-term rentals and hospitality.
Eli, who initially majored in computer science but found his passion in visual communications and marketing, shares his experience working for Spears Group and eventually starting Hudson Creative Studio in 2021.
The conversation delves into the concept of transitioning from being a co-host under platforms like Airbnb to establishing one's own brand identity.
Eli introduces HomeRunner, a standalone booking engine developed by Hudson Creative Studio, and explains its importance in the direct booking movement and how it empowers operators by providing tailored business intelligence.
The episode highlights the significance of listening to customer needs, the development of HomeRunner, and the vision for its future, including expanding its use cases and potentially integrating with other software providers.
Through detailed narratives and insightful discussions, the episode offers a comprehensive look into the evolution of Hudson Creative Studio and the transformative potential of HomeRunner.
Connect with Eli:
Connect with Wil:
This episode is brought to you by our sponsors at:
- This episode is brought to you by Fido! Professionals know that taking out the trash suck and is often missed! Well, not anymore, because Fido offers amazing bin-to-curb service. If you mention the podcast, they will take great care of you! Go to getfido.com to learn more!
- Hostfully – $300 off onboarding fee using code HFM300 - Connect with Frank here!
- Send Squared, the Hubspot for Hospitality Brands & Professionals! Get your business and leads organized and automated with Send Squared, the industry's best CRM!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we discuss the industry in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
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