
Properly Operating at Scale in 2024: The Operators Roundtable Discussion
Slick Talk: The Hospitality Podcast
01/17/24
•78m
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In this Operators Roundtable discussion, industry leaders provide expert advice on scaling challenges, growth possibilities in short-term rentals, and balancing expenses in property management. Strategies for managing inventory, quality control, and financial responsibilities are shared, with a focus on tech integration and streamlining tasks for better efficiency. The role of maintaining exceptional hospitality in guest experiences is underscored. Everyone provides solutions for effective hiring during growth, including the use of a calculator that assesses employee ratios, attention to property type, and the development of key performance indicators. The importance of involving department heads in hiring decisions, strategic budgeting, and employee contribution to revenue streams is also stressed.
Included in this roundtable are:
Meaghan Moylan with Outpost Group
Dennis Goedheid with Casiola vacation homes
Brandreth Canaley with Roami
and Robin Craigen with Moving Mountains
This episode is brought to you by our sponsors at:
- Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device, and all Slick Talk listeners get 2 months FREE when they sign up with this link!
- Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
- Hudson Creative Studio - Get your direct booking site and brand built by them, and never look back!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode

Workflows & Espressos Trailer - Season One
January 16, 2024
•2m
Hey Slick Talk Listeners! Do you remember back in September of 2023 when we had an episode with Meaghan Moylan? Well, since we're part of the Hospitality.FM Podcast Network, we're excited to share that Meaghan is now hosting Hospitality.FM's newest Original, Workflows & Espressos! Enjoy this quick trailer and give the podcast some love wherever you listen to your podcasts!
About Workflows & Espressos:
Are you a well-caffeinated hospitality professional within the short-term rental industry? Would you consider yourself an integrator or a visionary? Then you've come to the right spot because Meaghan Moylan will walk you through a dynamic season in this new Hospitality.FM Original, Workflows & Espressos!
Like & Subscribe wherever you get your podcast, and tune into season one, kicking off January 23rd, 2024!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode

This episode features Ben Wolff, the Co-Founder and Creator of Onera, a unique stay brand based in Texas. The conversation dives into the operations of a REIT and an operation company, exploring Wolff's journey from running a successful property management company to pioneering unique stay experiences in the hospitality industry. Wolff shares about his passion for creating unparalleled guest experiences and discusses the importance of investing in quality and innovation. He explains the company's shift towards a media-first approach, stressing the intrinsic power of storytelling in hospitality.
Connect with Ben:
Ben Wolff
https://twitter.com/uniquestaysguy
https://www.linkedin.com/in/ben-wolff/
Onera
https://www.instagram.com/stayonera/
Oasi - https://stayoasi.com/
This episode is brought to you by our sponsors at:
- Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device, and all Slick Talk listeners get 2 months FREE when they sign up with this link!
- Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
- Hudson Creative Studio - Get your direct booking site and brand built by them, and never look back!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production, and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form, and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
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