Operating Differently In Multi-Family Buildings

Slick Talk: The Hospitality Podcast

07/21/21

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37m

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Mickey Kropf is the Co-Founder and CEO of Vector Travel, Inc, a tech-enabled, full-service, rental housing hospitality company. Prior to Vector Travel, Mickey co-founded and led growth at Rented.com, a short-term rental marketplace connecting owners with short-term rental management companies. Mickey has a background in commercial real estate development and finance.

Enjoy 15% off by using SlickTalk on the checkout page with Vector Travel. For those who are apartment owners, you get one month free, and if you mention the podcast, you’ll get a one-month management fee for free too!

Risk is something we can’t avoid and you know this! But... you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your home, you’ll have everything you need in order to have peace of mind!

We also want to say thank you to Breezeway for sponsoring this episode! To learn more about Breezeway, go to www.breezeway.io/slick

In this episode, we explore:

02:58 - Mickeys Background

05:55 - Revenue share model vs master lease model

09:27 - Why mess with the model that’s not broken

11:47 - Iceberg Analogy

14:57 - Dealing with multi-billion dollar corporation clients

16:42 - Control Access to the Building

20:43 - Tracking the Inventory for multifamily side

23:10 - Positive Challenges that help grow the business

26:51 - The best clients are the existing clients

28:55 - Handling the business operations

31:36 - Contracts with the clients

Connecting with the Guest:

https://www.linkedin.com/company/vectortravel

www.vectorstays.com

Slick Talk Website & Socials: https://bit.ly/3uCsm6H

Learn more about your ad choices. Visit megaphone.fm/adchoices

Previous Episode

It's No Longer Just A "Room" with Richard Valtr, Founder of Mews

July 14, 2021

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60m

The Founder of Mews, Richard Valtr, is a hotelier with a serious passion for technology and service. His mission is to transform an entire industry with cloud solutions that make hospitality more rewarding for everyone.

This episode is a deep dive into his thoughts and opinions on how the hotel industry (hospitality) built products (tech) the wrong way that does a disservice to our guests and industry, the Original Sin as Richard likes to call it, we’ve looked at it all wrong.

Risk is something we can’t avoid and you know this! But... you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind!

In this episode, we explore:

03:27 - Richard Valtr Background

10:20 - Giving Value Added Services to Your Guests

17:40 - Knowing the Right Guest That Will Match Your Property

20:27 - The Original Sin of Hospitality

22:43 - The Creation of Mews

31:34 - Add on Services We Can Offer to the Guests

39:59 - Revenue Per Guest

42:25 - Making Sure to Meet the Guests Satisfaction

46:41 - Challenges In the Hospitality Industry

54:41 - Mews In The Next Few Years

Connecting with the Guest:

www.mews.com

Slick Talk Website & Socials: https://bit.ly/3uCsm6H

Learn more about your ad choices. Visit megaphone.fm/adchoices

Next Episode

This Is A Journey with Luca Zambello, CEO of Jurny

July 28, 2021

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40m

Luca Zambello is the co-founder and CEO of Jurny, a hospitality tech company pioneering the next generation of tech-first, on-demand accommodations. A born entrepreneur, Luca launched one of the first professionally operated Airbnb vacation rental companies in 2012, quickly earning the Superhost status that he still holds today. Following that success, he realized there was a need for a more streamlined, on-demand hospitality experience for both guests and operators. Partnering with David Phillips in 2017, he co-founded Jurny and has led the company to triple-digit growth with more than 570 units under management across ten markets.
The company is a leader in hospitality technology and automation allowing it to manage and operate some of the top-performing hotels and multi-family buildings in the industry. As an expert within the hospitality industry, Luca has been featured in Bloomberg, Forbes, Entrepreneur and other major industry publications. His mission continues to be modernizing hospitality and creating solutions that cater to the heightened expectations of today's traveler.
Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.

Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!

As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!

In this episode, we explore:

02:58 - Luca’s Background

04:12 - Things need to consider when managing Airbnbs

05:35 - What makes Jurny different from others

09:47 - Offering full management service

10:51 - Making Guest feel at home

17:56 - Eliminating human interaction

21:18 - Why some guest don’t need human interaction

25:47 - Roadmap for Jurny

29:37 - Key things when leading a team

Connecting with the Guest:

Website: www.jurny.com,