More Than Just The Nightly Revenue with Greg Fisher from Tripshock

Slick Talk: The Hospitality Podcast

10/27/21

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49m

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Since 2009, Greg has worked to transform TripShock into a leading booking engine for tours and activities. Proactive and personable, Mr. Fisher first developed a passion for tourism while studying hospitality at the University of Central Florida. Since then, he has grown TripShock by cultivating strong relationships with partners and employees alike. In his free time, Greg enjoys reading biographies, watching college football, and relaxing with friends and family.

This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks!

As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!

This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!

In this episode, we explore:

02:51 - Background of the guest

07:04 - Challenges in building a system

11:36 - Making a lot of concessions

14:47 - Building tour operator business

21:24 - Creating an audience

24:52 - Biggest missed opportunities

28:15 - Affiliate programs

32:15 - Maximizing revenue

35:29 - Expecting their needs

37:13 - What’s next for TripShock?

41:57 - Guest’s Podcast - Awkward Watersport Guys Podcast

Connecting with the Guest:

LinkedIn: https://www.linkedin.com/in/greg-fisher-1b3a6514/

Twittter: https://twitter.com/greg_tripshock

Facebook: https://www.facebook.com/hospitalityweb

Podcast: https://podcasts.apple.com/us/podcast/awkward-watersport-guys-podcast/id1524158798

Slick Talk Website & Socials: https://bit.ly/3uCsm6H

Mid Roll Ad - 19:46

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Previous Episode

Curating Experiences One Pickle At A Time

October 20, 2021

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54m

Co-Founders of Neat Suites based out of the Cincinnati, OH area, Edward and Jeremiah co-founded the company in 2017 to address the growing need for management in the STR space. Neat Suites recently opened the Pickle Factory Boutique Hotel in Covington KY, which is a product we are really excited about sharing with our guests. Our friends at NoiseAware sponsor this episode! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware!

Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!

Jetstream also sponsors this episode! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!

In this episode, we explore:

03:12 - Background of our Guests

15:51 - Desperation cause innovation - how Covid affects the business

24:25 - The ability to create a destination - The Pickle Factory

27:33 - Pickle Factory theme

28:52 - Highest performer booker

37:19 - How the property is designed

40:50 - Monitoring the inventory

42:31 - Why guests are paying premium rates

44:00 - What’s next for Neat Suites?

50:34 - Connecting with the Guest info

Connecting with the Guest:

Website: https://www.theneatsuites.com/

Instagram: https://www.instagram.com/theneatsuites/

Facebook: https://www.facebook.com/theneatsuites

Slick Talk Website & Socials: https://bit.ly/3uCsm6H

Learn more about your ad choices. Visit megaphone.fm/adchoices

Next Episode

"Guest Experience Is Everything!" with Brian Hamaoui

November 3, 2021

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55m

An accomplished, forward-thinking, and customer-driven visionary, Brian leverage a strong business acumen with an entrepreneurial mindset to build companies from the ground up, providing the strategic vision for long-term growth and facilitating industry partnerships that drive market penetration, grow revenue, and deliver customer service excellence in diverse enterprises, including the Hospitality Services and Vacation Rental industries.

Able to see the big picture and transition vision into innovative, industry-changing solutions, he has been recognized for launching products that drive consumer demand and transform customer engagement. A known subject matter expert and consultant, he recommends policies and technology that assist vacation rental companies in developing programs and strategies that best fit the needs of his clients. Featured in Yahoo Finance, Wall Street Journal, and Travel Weekly, he was also a competitor at the Battleground Phocuswright Conference in 2016.

Leading with the understanding that the secret to a great product lies within the development team, he strives to recruit the best talent, fostering a business environment that encourages inspiration and creativity to reach the broader marketplace and exceed customer and organizational performance targets.

Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.

Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!

This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!

In this episode, we explore:

03:26 - Background of the Guest

09:28 - Having execution and having the right people around you

12:32 - Boots on the ground workflow

15:54 - Hiring In-house or outsource company?

19:18 - Having the right expectation

22:10 - Importance of investing in your staff

28:20 - Property management software

30:45 - Why communication is important

34:07 - Choosing what technology to invest

38:00 - How to know if the business is scalable

43:26 - Executing well can give you more revenue