How To Make Customer Success a Success!
Slick Talk: The Hospitality Podcast
10/19/22
•49m
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This week we have Brise Carpenter, VP of Customer Success at Hostfully, joining the show to showcase what happens behind the scenes with their customers, the major conversations happening in the vacation rental industry and how this is impacting operators on a day to day basis!
This episode is brought to you by our sponsors at:
- Hostfully - Use code SLICKTALK20 for 3 months free of their digital guidebook!
- Jetstream - Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
- Safely.com - The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
- Minut - Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Guest Links:
https://www.linkedin.com/in/brise-carpenter-b4855313/
Upcoming Events:
- VRMA International in Vegas October 23rd-26th
- Level Up Your Listing Summit by Natalie & Tatianna Tayler - Tait Get Your Tickets Here
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode
The Heart of Airbnb Hosting with Natalie Palmer
October 12, 2022
•71m
Natalie Palmer runs a boutique vacation rental management company, is actively growing her real estate portfolio, and hosts No Vacancy The Podcast, where she shares weekly hosting advice. She works closely with Airbnb as an ambassador to set new hosts up for success, and loves sharing relatable hosting content. She lives in SoCal and manages her mountain listings remotely, while working from home with her 2 under 2.
Not only is Natalie all those things listed above but she's become a great friend and amazing voice for the industry and I couldn't be more thankful to work with her and see all that she brings to the table with her experience and expertise.
This episode is brought to you by our sponsors at:
- Hostfully - Use code SLICKTALK20 for 3 months free of their digital guidebook!
- Jetstream - Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
- Safely.com - The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
- Minut - Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Guest Links:
Upcoming Events:
- Book Direct Show & Destinationaire Awards in Miami October 18th & 19th
- Nominations for the Destinationaire Awards are closing today, October 12th!
- VRMA International in Vegas October 23rd-26th
- Level Up Your Listing Summit by Natalie & Tatianna Tayler - Tait Get Your Tickets Here
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode
Yes, Another Conference Recap from Book Direct Show to VRMA in Vegas!
November 2, 2022
•14m
As you're reading and maybe seeing on socials, we had a big conference stretch! From Miami to Las Vegas, we attended the Book Direct Show and the VRMA conference and had a blast along the way. In this episode, I share (yes, a solo episode) my thoughts and feelings from the conference's at a high level (because there was so much to cover in a short episode) and I hope you all had the opportunity to rest and recover if you were in attendance!
Mentioned in this episode:
- Book Direct Show Recap Video
- Destinationaire Award Winners
- Justin Ford with Breezeway
- Minut and the whole team that attended VRMA
- Casiola Vacation Homes
- The 100 Collection
This episode is brought to you by our sponsors at:
- Hostfully - Use code SLICKTALK20 for 3 months free of their digital guidebook!
- Jetstream - Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
- Safely.com - The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
- Minut - Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
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