From Retail to Hospitality: Building a New Era of Hotel Ownership | Chris Osaka
Slick Talk: The Hospitality Podcast
11/08/23
•47m
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The episode explores the concept of customizable hospitality spaces with Chris Osaka, the CEO of Tomu. Chris shares how he transitioned from his experience in retail, fashion, and working with brands like Nike into the world of hospitality. He also elaborates on Tomu's core purpose, which is focused on easing the entry into hotel ownership and enabling uniqueness in hotel construction. Chris explains how Tomu's building system is cost-effective, quick, and sustainable, allowing owners to create hotels that reflect their vision. He highlights some creative ways in which their customers plan to use their systems, ranging from standalone units to part of larger hotel concepts. Chris then concludes the conversation by reflecting on the challenges they faced in explaining to customers the possibilities of their system.
Connect with Chris & Tomu:
@tomu_haus
@chrisosaka
The Tomu team also has a special offer for all listeners interested in buying a Tomu unit! 50% off waitlist reservation deposit using "SLICKTALK50"
Chapters:
00:00 Introduction and Customization in Hospitality
02:23 Interview with Chris Osaka, Founder and CEO of Tomu
02:59 Transition from Retail to Hospitality
03:50 The Concept and Business Model of Tomu
04:16 The Shift in Hospitality and Travel Trends
05:27 The Differences between Retail and Hospitality
06:03 The Pace of Innovation in Hospitality
07:00 The Role of Originality in Entrepreneurship
09:04 The Impact of COVID-19 on Hospitality
10:31 The Evolution of Hospitality Concepts
12:46 The Challenges of Transitioning into Hospitality
14:54 The Role of Entrepreneurship in Hospitality
17:45 The Vision of Tomu and the Future of Hospitality
40:02 The Role of Ancillary Revenue in Hospitality
This episode is brought to you by our sponsors at:
- Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
- Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
- Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
- Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode
Transitioning Business Models | Mike Stone
November 1, 2023
•50m
Mike Stone is the Owner and General Counsel of AllSTR Hospitality and in this episode, Mike shares his story and experience as a lawyer who hated his job and wanted out but didn't know how until he discovered short-term rentals through mentorship and industry related masterminds. Many masterminds or industry leaders mentioned in this episode have either been on Slick Talk or work within the Hospitality.FM Podcast Network in some capacity. Tune in to hear the story and vision Mike brings to the industry and specifically within his markets and properties.
This episode is brought to you by our sponsors at:
- Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
- Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
- Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
- Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode
Arthur Colker, the founder of StayFi, shares his thoughts on the venture capital (VC) model and why he decided to bootstrap the company. He discusses the need for startups to consider their ideal business outcomes before pursuing VC funding, citing the pressure to generate returns and the need to justify large-scale growth as potential downsides. Instead, Arthur reveals the benefits of alternative fundraising methods, such as crowdfunding and engaging customer-investors. He also shares the importance of product fulfillment, emphasizing delivering as advertised on sales promises and constantly striving to improve customer satisfaction. Arthur also points out how tech tool diversity is advantageous for property managers and advises on the right approach for choosing a property management system. A special discount for StayFi for listeners is also mentioned.
00:00 Introduction
00:00 The Challenges of VC-Backed Companies
02:02 Interview with Arthur Colker, Founder and CEO of StayFi
02:37 Overview of StayFi
04:10 The Importance of Branded WiFi in Vacation Rentals
05:12 The Misconception of Airbnb as a Property Operator
06:15 The Challenge of Educating Guests about Direct Booking
06:50 The Impact of Airbnb's Dominance in the Market
07:21 The Advantages of Direct Booking
09:13 The Complexity of Direct Booking Process
09:52 The Importance of Data Collection in Short-Term Rentals
18:16 The Journey of Scaling StayFi
19:05 The Risks and Challenges of VC Funding
36:42 The Importance of Diversifying Tech Stack in Property Management
43:06 The Importance of Customer Satisfaction in Tech Companies
48:49 Conclusion and Special Offer
Follow Arthur & StayFi:
https://www.linkedin.com/in/acolker/
https://www.linkedin.com/company/stayfi/
https://www.instagram.com/stayfi_software/
Special Discount for Slick Talk Listeners:
SLICKERS - 50% off the first 3 months of StayFi
This episode is brought to you by our sponsors at:
- Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device, and all Slick Talk listeners get 2 months FREE when they sign up with this link!
- Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
- Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no-brainer!
- Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
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