Are We Setting The Highest Standards For Guest Experience?
Slick Talk: The Hospitality Podcast
08/31/22
•25m
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Last weeks episode got a lot of positive feedback on the format and structure. Now, we're doing it again. I hope you listened to the whole show for the bonus right at the end of the podcast. You don't want to miss this!
Mentioned in this episode & key takeaways:
Robin Craigen - CoFounder of Moving Mountains:
- If the guests let us do more, we can show them exactly what we're capable of.
- Great hospitality is to always be listening - from the top down, this is the most important role we can play and apply
- Your team needs to be the heart and soul of your business - no exceptions.
- Creating great experiences doesn't come easy or happen overnight - it takes a lot of work to make what we all do happen. Acknowledge that and be okay with the hard work!
Sarah & Annette - Thanks For Visiting Podcast:
- Trust but verify
- Build the systems
- Let your "why" be the north star that moves the needle in your business - and be okay with having to remind yourself of your "why"
- Link to their awesome podcast, right here!
Other Mentions & Shoutouts in this episode:
- Julie George - The Million Dollar Host
- 3 Months Free for Hostfully's Digital Guidebooks - just use my code SLICKTALK20
- Live Let Thrive Podcast - part of the Hospitality.FM family!
- The VRM Xtravaganza Event this September 19th-21 (message me if you're attending! 720-807-3367)
- The Book Direct Show & Destinationaire Awards in Miami this coming October! Two events for the price of one! Tickets available here!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode
Slick Talk Episode Highlights
August 24, 2022
•32m
This weeks episode of Slick Talk will be different. For the first time, I am doing a "solo" episode since the early days of the show to highlight some guests (and clips from their episodes) that have been some of my favorites over the last few years.
I really enjoyed putting this together and would love to know if you like it or want more interviews and deep dives! Thank you to our show partners at Hostfully, Safely, and Jetstream for always asking for this creative content!
Our Highlighted Guest Today Are:
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode
The Top 5 Lessons I've Learned From My Podcast Guests
September 7, 2022
•24m
With more positive responses from all of you about this new episode structure, I thought I would work on showcasing the top 5 lessons I've learned from my podcast guests over the last 4 years. Now, I could just list them all out here in the show notes but what fun would that be? I hope you enjoy this episode and I am so excited to share these with you!
In this episode, I mentioned:
- Merilee Karr - Founder of Under The Doormat - Check out her previous episode on Slick Talk!
- Daniel Cruz - Founder of washbnb - Check out his previous episode on Slick Talk!
- Listen to last weeks episode here!
- Nominations for the Destinationaire Awards are now OPEN! Nominate your industry colleagues today & click right here to learn more about the Destinationaire Awards
- Grab your ticket for the Book Direct Show happening in Miami this October 18th & 19th right here!
- Please fill out this survey for Hostfully's Annual Hospitality Report! This report is crucial and only takes a minute or two!
- If you're tired of running all of the front end and guest facing operations in your short-term rental business then you need Jetstream and they'd love to work with you!
——–
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts!
Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible!
You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
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