Managing with Empathy with Angela Riggs
Quality Bits
10/31/22
•32m
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Ever joined a new company? I bet. The start is always challenging, and as Angela Riggs says "you have to learn to learn".
In this episode of Quality Bits, Lina and Angela discuss the feelings you may face in a new workplace, the job of a QA manager, setting boundaries, and management practices which support the high-quality product building teams.
Find Angela on:
- Her website: https://angelariggs.github.io/
- Twitter: https://twitter.com/AngelaRiggs_
- LinkedIn: https://www.linkedin.com/in/angelariggs/
Resources:
- Change management / people change management:
- Lara Hogan's blog post on desk moves and human emotions: https://larahogan.me/blog/desk-moves/
- Paloma Medina's BICEPS model: https://www.palomamedina.com/biceps
- On the discomfort of change: https://kathkeating-cto.medium.com/becoming-comfortable-with-change-4a27526fa0a7
- Communication and feedback:
- Conditions for meaningful feedback: https://medium.com/@royrapoport/why-wont-you-talk-to-me-f30a01a1994c
- Feedback equation: https://larahogan.me/blog/feedback-equation/
- Platform teams:
- Framing of knowing who your customers are: https://matt-schellhas.medium.com/how-to-run-a-department-that-people-mostly-dont-hate-e78c5ce22f59
- Book recommendations:
- "Resilient Management" by Laura Hogan
- "The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change" by Camille Fournier
- "Thanks for the Feedback: The Science and Art of Receiving Feedback Well" by Douglas Stone and Sheila Heen
- "Managing Humans: Biting and Humorous Tales of a Software Engineering Manager" by Michael Lopp
Links to books are to Amazon and as an Amazon Associate I earn from qualifying purchases
Follow Quality Bits host Lina Zubyte on:
- Twitter: https://twitter.com/buggylina
- LinkedIn: https://www.linkedin.com/in/linazubyte/
- Website: https://qualitybits.tech/
Follow Quality Bits on your favorite listening platform and Twitter: https://twitter.com/qualitybitstech to stay updated with future content.
Thank you for listening!
Previous Episode
Removing QA Column, Driving Change and Nurturing Fun in Teams with Finn Lorbeer
October 17, 2022
•42m
In this episode of Quality Bits, Lina talks to a QA-turned-Director-of-Engineering Finn Lorbeer about his past days of ripping off the QA column as a QA, the differences in driving change when you're a team member versus in a leadership position, and why having fun in the team matters.
Find Finn on:
- Twitter: https://twitter.com/finnlorbeer
- LinkedIn: https://www.linkedin.com/in/lorbeer/
Reading recommendations for some mentioned concepts:
- Double Diamond design process model: https://en.wikipedia.org/wiki/Double_Diamond_(design_process_model)
- On quality specialists: https://finnlor.beer/2016/07/07/are-we-only-test-manager/
- Finn's website with writings: https://finnlor.beer/author/finnvonfriesland/
Follow Quality Bits host Lina Zubyte on:
- Twitter: https://twitter.com/buggylina
- LinkedIn: https://www.linkedin.com/in/linazubyte/
- Website: https://qualitybits.tech/
Follow Quality Bits on your favorite listening platform and Twitter: https://twitter.com/qualitybitstech to stay updated with future content.
Thank you for listening!
Next Episode
Creating Inclusive Workspaces with Amy Weidner
November 14, 2022
•36m
"Companies have to have zero tolerance for racism. Zero tolerance for sexism. Zero tolerance for homophobia." - Amy Weidner
Amy is a DE&I Program Manager at Twitter with an extensive experience in recruitment. In this episode, Lina and Amy discuss privilege sharing, culture fit vs. culture add, and how we can improve our workspaces.
Find Amy on:
- LinkedIn: https://www.linkedin.com/in/amweidner/
- Twitter: https://twitter.com/amyweid
Mentioned articles and resources:
- Avoiding the Culture Trap: https://designingforscale.com/avoiding-the-culture-trap/
- Why Do So Many Incompetent Men Become Leaders?: https://hbr.org/2013/08/why-do-so-many-incompetent-men
- Lina's Inclusion Matters article series: https://qualitybits.tech/writing/inclusion/
- Rooney Rule: https://en.wikipedia.org/wiki/Rooney_Rule
- Akala on Black on Black violence: https://www.youtube.com/watch?v=soim1n4nFaQ&ab_channel=TheGuardian
Book recommendations:
- "Why I’m No Longer Talking to White People About Race" by Renni Eddo-Lodge
Links to books are to Amazon and as an Amazon Associate I earn from qualifying purchases
Follow Quality Bits host Lina Zubyte on:
- Twitter: https://twitter.com/buggylina
- LinkedIn: https://www.linkedin.com/in/linazubyte/
- Website: https://qualitybits.tech/
Follow Quality Bits on your favorite listening platform and Twitter: https://twitter.com/qualitybitstech to stay updated with future content.
Thank you for listening!
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