Points Guy vs Airbnb, Expedia & Bing Partnership, ChatGPT Search
Good Morning Hospitality
11/04/24
•37m
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In this episode, we dive into the latest travel tech and loyalty program shake-ups.
The Points Guy (John Sutton, Brian Kelly) is challenging Airbnb with a new loyalty program for home rentals, or at least that's how Bloomberg phrased things in the Journey announcement article. The program aims to bring more value and flexibility to frequent travelers.
Meanwhile, Expedia Group is expanding its loyalty reach by integrating with Microsoft Bing. This will make it easier for users to earn rewards as they book travel directly from search.
Finally, we explore ChatGPT’s new role as a search engine, which could potentially revolutionize how travelers discover and plan trips. Tune in for insights on how these shifts could reshape travel loyalty and booking habits.
Michael Goldin, Brandreth Canaley, Wil Slickers, and an honorable mention to Zach Busekrus!
Articles Mentioned:
- Bloomberg: Journey Launches Loyalty - Linked Article
- Skift: Expedia & Microsoft Bing Partnership - Linked Article
- Skift: ChatGPT to become a Travel Search Engine? - Linked Article
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Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
Previous Episode
GMH Hotels: 2025 Hotel Rates, 2024 Trends, and America's 27 Haunted Hotels
October 30, 2024
•37m
Join us on October 30th for an engaging episode of Good Morning Hospitality!
We'll examine the American Express Global Business Travel report's prediction that global hotel rates will stabilize in 2025. Next, we'll explore key hospitality trends from the 2024 The Hospitality Show Conference, including rising hotel deal activity, persistent labor challenges, the booming extended stay segment, and guests' increasing desire for unique experiences.
In the spirit of Halloween, we'll also take you on a thrilling tour of America's 27 most haunted hotels, sharing spine-chilling tales from historic properties like The Stanley Hotel and The Queen Mary.
Plus, we'll share personal anecdotes from the week and reflect on the essence of genuine hospitality.
Tune in for insightful discussions and a touch of spooky fun!
—
Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
Next Episode
GMH EU: Copenhagen’s Green Tourism Initiative & Solo Travel Trends
November 5, 2024
•35m
In this episode of Good Morning Hospitality EU, Sarah Nan DuPre and Leo Walton explore fascinating developments in the hospitality landscape. Starting with a thoughtful nod to Spain's recent severe weather, they share updates on industry highlights, including Host & Stay’s rapid expansion in the UK and Airbnb’s new initiative to provide accommodations for domestic abuse survivors in the UK.
Sarah explores Copenhagen’s innovative "Copen Pay" initiative, which rewards tourists for eco-friendly actions, like biking and using public transportation, with special perks around the city. Leo then brings attention to the growing trend of solo travel, especially popular during shoulder seasons, and the potential for hospitality providers to cater to this emerging segment.
Listen in to hear their thoughts on how the industry can better support sustainable tourism, diversify offerings for solo travelers, and stay attuned to evolving guest preferences.
—
Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
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