GMH Hotels: Canada’s Costly Oversight, AI Agents & Travel Tech Shakeups
Good Morning Hospitality
03/04/26
•40m
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On this week’s Good Morning Hospitality, A Skift Podcast Hotels Edition, Sarah Dandashy and Steve Turk dive into the latest forces shaping travel and hospitality in 2026.
They begin with a closer look at why ignoring the Canadian travel market is starting to carry real economic consequences for brands and destinations. From there, they explore the state of AI in travel, including why many travel brands are building “AI agents” for consumer behaviors that don’t yet exist and how the incoming Claude AI model is already influencing travel tech development.
The conversation then turns to industry infrastructure as Sabre announces a rebrand at ITB Berlin and Hyatt reports limited direct impact from recent violence in Mexico while acknowledging broader challenges in global markets.
As always, they close with the Unhinged Story of the Week, featuring a traveler whose hotel room was taken to an unforgettable, and extremely gross, extreme.
It’s a fast-paced episode that spans demand strategy, cutting-edge technology, and the strange side of travel life.
Previous Episode
On today’s Good Morning Hospitality, A Skift Podcast, Michael Goldin, Brandreth Canaley, Jamie Lane and Wil Slickers revisit Vrbo’s weather refund product now officially rolling out after earlier tests, and they unpack Airbnb’s airport-pickup experiment, a sign of the company pushing into broader travel services beyond stays.
They also look at why analysts say the industry needs a new way to read OTA results as traditional metrics fail to capture how distribution, search, and AI are reshaping performance.
The conversation then turns to unrest in Mexico, where violence following the killing of a cartel leader has led major airlines — including American Airlines, United Airlines, Southwest Airlines, and Air Canada — to cancel or suspend flights to high-traffic leisure hubs like Puerto Vallarta, forcing waivers, rebookings, and travel flexibility as cancellations pile up.
The episode wraps with a broader look at how product innovation, shifting performance metrics, and sudden geopolitical shocks are making travel planning and forecasting more complex for operators and consumers alike
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Next Episode
Breezeway just announced a new strategic investment led by Resurgens Technology Partners, and in this GMH Exclusive, Wil Slickers sits down with founder Jeremy Gall to break down what it actually means.
Jeremy shares why Breezeway chose Resurgens, how the partnership changes the company’s next chapter, and what they’re prioritizing in product development. They also get real about AI in hospitality, where it’s delivering value today, where it’s overhyped, and what operators actually need from their tech stack right now.
Connect with Skift
Subscribe to @SkiftNews and never miss an update from the travel industry.
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