GMH Hotels: Business Travel Slows, Loyalty Surges, and Cruise Lines Pay Up
Good Morning Hospitality
04/16/25
•40m
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This week on GMH Hotel, Sarah Dandashy, Steve Turk, and special guest host Brian Hicks, President & CEO of HSMAI, unpack the headlines shaping hospitality and travel. Business travel is starting to cool after a strong run, and boutique hotels face headwinds despite a successful 2024. Hotel loyalty programs, however, are on fire — with membership growth outpacing pre-pandemic levels.
On the travel side, the crew discusses new global rules requiring cruise lines to pay for carbon emissions, and what airline passengers can expect from the skies in 2030, from biometric boarding to modular cabins and next-level sustainability.
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Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original
The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content.
Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live!
Explore everything Good Morning Hospitality has to offer:
• Well & Good Morning Coffee: Enjoy our signature roast—order here!
• Retreats: Join us at one of our exclusive retreats—learn more and register your interest here!
• Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com
Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm
Previous Episode
GMH EU: Loyalty, Google Disruption & Alternative STR Revenue
April 15, 2025
•36m
Sarah Nan DuPre and Leo Walton return after co-hosting the Short Stay Summit to unpack takeaways from the conference, including the energy of a one-day show, the value of hyperlocal hospitality, and the shift toward tech-enabled guest experiences.
They also explore Airbnb’s new loyalty program via HotelTonight and debate whether it adds value or dilutes brand identity. Plus, they break down how Google’s tour and activity push could disrupt OTAs, and why alternative revenue streams—like upselling experiences—might help operators offset tightening margins.
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Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original
The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content.
Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live!
Explore everything Good Morning Hospitality has to offer:
• Well & Good Morning Coffee: Enjoy our signature roast—order here!
• Retreats: Join us at one of our exclusive retreats—learn more and register your interest here!
• Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com
Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm
Next Episode
On this episode of Good Morning Outdoors, Matt is joined by guest host Robert Preston, CEO of Climb Capital and Unhitched Management. With Alex out sick, Robert brings his extensive experience in outdoor hospitality to the table, offering valuable insights into the RV and campground industry.
Matt Whitermore also shares his takeaways after attending the Live Oak Bank RV Symposium, including insights into industry valuation, lender appetite, and what makes RV parks more “investable” as an asset class. From the bank’s impressive campus to deep discussions on the future of outdoor hospitality, we compare the trajectory of RV parks to the hotel industry and explore what might lie ahead.
We also touch on Bolt Farm Treehouse’s unique approach, remember the legacy of Bud Steyer, and discuss a major refinancing move by Welcome to RJOURNEY across an 11-park portfolio.
In market trends, we break down the new GoRVing RV Owner Demographic Report and what it reveals about who's hitting the road in 2025. Plus, a spotlight on why more Canadians are choosing to stay put—and what that means for demand across North America.
A packed episode of stories, shifts, and strategies shaping the outdoor hospitality space—this week on Good Morning Outdoors!
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Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original
The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content.
Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live!
Explore everything Good Morning Hospitality has to offer:
• Well & Good Morning Coffee: Enjoy our signature roast—order here!
• Retreats: Join us at one of our exclusive retreats—learn more and register your interest here!
• Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com
Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm
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