GMH Europe: TripAdvisor Removes 2M Reviews, Scaling Locally, & Booking.com Removes Sustainability Badge
Good Morning Hospitality
04/16/24
•34m
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Good Morning Hospitality is excited to welcome and announce our GMH Europe Crew, Leo Walton, Sarah DuPre, and Raphaele Cline. In this episode, some of the topics include the implications of TripAdvisor blocking 2 million fake reviews in 2023, the benefits of staying local versus rapid expansion in property management, and Booking.com's reevaluation of its sustainability program. The discussion concludes with a look at the importance of authenticity in reviews, the challenges of scaling while maintaining quality and local charm, and the necessity for genuine sustainability efforts in the hospitality industry.
00:00 Starting the Day with Morning Rituals
00:39 Catching Up: Personal Updates and Adventures
02:20 Introducing the Hosts and Their Backgrounds
03:01 Celebrating Industry Recognition and Nominations
04:20 Diving Into the World of Online Reviews
06:22 Exploring the Impact and Trustworthiness of Reviews
08:00 Personal Experiences and Opinions on Reviews
09:45 The Debate on Review Authenticity and Bias
13:23 Concluding Thoughts on Reviews and Feedback
15:44 Exploring the Hyperlocal Approach in Short-Term Rentals
17:23 The Challenges of Scaling Locally for Rental Companies
18:46 The Impact of Local Expertise on Property Management
25:17 Navigating the Complexities of Sustainable Travel Programs
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Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
Previous Episode
"Phocusing" on Economic & Cultural Sustainability with Madeline List
April 15, 2024
•36m
Madeline List, Senior Analyst at Phocuswright, joins Michael Goldin, Brandreth Canaley, and Wil Slickers this week to cover a range of topics from Phocuswrights' recent study and how operators can apply some of these findings to their business!
This episode is brought to you by our partners at sojo! sojo is the gift that keeps on giving, so grab your 30 days of sojo amenities and check out their gifting program for owners and guests alike!
This episode is also brought to you by Good Morning Startups, where hospitality startups and media intersect! Reach out if you're a hungry startup looking to accelerate your growth through trusted industry professionals!
Grab the Phocuswright Report Here: https://www.phocuswright.com/Travel-Research/Consumer-Trends/Beyond-Climate-Change-Cultural-and-Economic-Sustainability-in-Travel
—
Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news within all of travel/hospitality and is recorded live every Monday morning at 7 am PST/10 am EST, so make sure you tune in during our live show on our social media channels or YouTube and join the conversation, live!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form!
Next Episode
Expanding Horizons: European Hotel Growth and Travel Trends 2024
April 17, 2024
•38m
In this episode, we (Sarah Dandashy & Steve Turk) delve into the strategic expansions in Europe. Marriott International and IHG Hotels & Resorts each added about 100 new properties, reflecting robust growth in the hospitality sector.
We also touch on Las Vegas' boost in tourism with significant rises in convention attendees and economic benefits from large-scale events. On the travel front, Alaska Airlines Mileage Plan is highlighted as 2024's top frequent flyer program, offering exceptional rewards.
Additionally, we cover a peculiar incident on a United Airlines flight that was diverted due to a service dog's mishap, underscoring unexpected challenges in air travel.
—
Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts!
This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live!
Thank you to all of the Hospitality.FM Partners who help make this show possible. If you have any press you want covered during the show, fill out this form!
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