
ServiceNow CEO On Entrepreneurship, AI, and Automation — With Bill McDermott
Big Technology Podcast
06/21/23
•45m
About
Comments
Featured In
Bill McDermott is the CEO of ServiceNow, a $113 billion, publicly-traded cloud computing platform that helps companies manage their operations. He joins Big Technology Podcast to discuss his career path, from owning a delicatessen on Long Island to now managing over 20,000 employees. We also dive deep into how generative AI helps companies foster innovation and force businesses to retool their workforces in the coming years. Tune in for a lively conversation with one of the world's most dynamic tech CEOs.
----
Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice.
For weekly updates on the show, sign up for the pod newsletter on LinkedIn: https://www.linkedin.com/newsletters/6901970121829801984/
Questions? Feedback? Write to: bigtechnologypodcast@gmail.com
Highlights:
7:20 Starting off his business career by buying his local delicatessen at 16 years old.
16:20 Getting his first corporate job at Xerox
21:20 Lessons from witnessing the start of Xerox’s decline
30:40 What ServiceNow offers
37:00 Does AI lead to job loss?
39:40 Retraining people for the new economic reality
47:50 Bill’s secret for closing deals
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode
Sara Fischer is the senior media reporter at Axios and media analyst at CNN. She joins Big Technology Podcast for our weekly discussion of the week's tech news. We cover: 1) The rebellion at Reddit 2) Rampant media job losses 3) The push of ad money to retail 4) Whether we should share our personal information inside ChatGPT and other LLMs 5) Political misinformation via AI generated text and images 6) The cost of always trying to distinguish real from fake 7) The White House's War on Junk Fees.
---
Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice.
For weekly updates on the show, sign up for the pod newsletter on LinkedIn: https://www.linkedin.com/newsletters/6901970121829801984/
Questions? Feedback? Write to: bigtechnologypodcast@gmail.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode

The Media and The Sub, Musk vs. Zuck, A Key TikTok Exec Exits
June 23, 2023
•47m
Ranjan Roy of Margins is back for our weekly discussion of the week's tech news. We cover: 1) The OceanGate Sub 2) Whether we should celebrate or condemn 'risk' 3) The Media's focus on the sub vs. migrant deaths 4) Mark Zuckerberg vs. Elon Musk's impending 'cage match' 5) The Walrus 6) Spotify's podcasting struggles 7) TikTok COO V Pappas leaves the company 8) Reddit's path to conflict
--
Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice.
For weekly updates on the show, sign up for the pod newsletter on LinkedIn: https://www.linkedin.com/newsletters/6901970121829801984/
Questions? Feedback? Write to: bigtechnologypodcast@gmail.com
Learn more about your ad choices. Visit megaphone.fm/adchoices
If you like this episode you’ll love
Promoted




