Episode 58: Stacy Sherman – Blogging about Customer Experience through DoingCXRight
Beyond 6 Seconds: Neurodiversity stories from neurodivergent people
04/29/19
•22m
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Stacy Sherman is the Director of Customer Experience (CX) at Schindler Elevator Corporation. When she's not at her day job, Stacy shares her extensive CX expertise on her blog, DoingCXRight, which provides mentorship and knowledge sharing with CX professionals looking to differentiate their companies and personal brand.
On this episode, Stacy shares:
- What inspired her to start DoingCXRight back in 2017, and the type of content she writes for the blog
- How she balances work, family, friends, blogging and all the other parts of her life, by being intentional about how she spends her time
- How writing with authenticity has built her credibility as a blogger and woman in corporate America
- How she has used feedback from her readers to refine the themes she writes about on her blog
- The types of networking, speaking and mentoring opportunities that her blog has opened up for her—and how it has helped her support the careers of other women
Read and subscribe to Stacy's blog at www.DoingCXRight.com to increase your own CX skills and/or to transform your organization. Her latest blog post is about Women Leadership & Customer Experience.
Follow Stacy on Twitter, LinkedIn and Instagram where she shares actionable CX tips!
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Episode 57: Amanda Watson – StyleForIt plus size fashion
April 22, 2019
•12m
Amanda Watson has 20 years of experience in apparel buying, merchandising, and wholesale in San Francisco. She has worked for major fashion lines throughout her career, including Macy's West, Donna Karan, and Ralph Lauren.
She was working at IGIGI Dresses when she came up with the idea for StyleForIt -- an online site where plus size women can consign and buy pre-owned current fashion sizes 12–32 -- to provide a resale space for the expanding category of Plus Fashion.
On this episode, Amanda shares why she decided to open up her own fashion business, some of the business successes and challenges she's faced since then, and how her business continues to evolve and grow. Learn more about www.styleforit.com or via email at hello@styleforit.com.
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Jeff Weisbein is the founder and Editor-in-Chief at BestTechie – a company he started when he was 13 years old and grew it into a digital media company that makes technology easy for everyone to learn about. He also hosts a podcast called TechieBytes, which features insightful and thought-provoking conversations with tech experts and business executives.
On this episode, Jeff shares what inspired him to start BestTechie in the early days of the Internet, how he recognized opportunities to grow his business, refine BestTechie's content and capitalize on changing technology trends, and how he generated income while maintaining the integrity and identity of the BestTechie brand.
We learn how his experience as a young content creator (in the days before preteen YouTube stars and Instagram influencers) shaped his views on life and entrepreneurship, including:
- Ask for help and don't be afraid of rejection
- Hiring is harder than it looks
- It's important to step away from work sometimes to get a fresh perspective
- Don't forget to celebrate the small wins
- You are not your business
Jeff also discusses the valuable skills he gained from launching KYA, a data analytics start-up that he had to shut down in 2017.
Check out BestTechie's website at www.besttechie.com and listen to the TechieBytes podcast at www.besttechie.com/techiebytes . You can also contact Jeff via email at Jeff@BestTechie.com and follow him on Twitter.
Jeff's bio:
Jeff Weisbein is the founder and Editor-in-Chief at BestTechie. His journey into technology, startups, and digital media began at the age of 13, which is when he started BestTechie. While in school, he built BestTechie into a digital media company where he was responsible for leading a team of journalists, editing, planning and creating content, as well as interviewing various executives for stories. In addition to BestTechie, he's been published on various online publications including Business 2 Community, Media Shift, PerformanceIN, and Creator (by WeWork). He's also been featured in TechCrunch, The Washington Post, The Next Web, Cheddar, Forbes, Lifehacker, FitSmallBusiness.com, and Product Hunt.
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